Greater Cincinnati Relocation Services FAQ's...
1) What is the difference between our executive housing/furnished apartment accommodations and a hotel?
Greater Cincinnati Relocation offers spacious, beautifully decorated furnished apartments. Our corporate apartments are much larger than both regular and extended stay hotel rooms. We offer a more “home-like” living environment than you’ll find in a hotel.
Greater Cincinnati Relocation chooses only the most upscale communities in Greater Cincinnati. All apartment residences feature a fully equipped kitchen, and the units have separate dining, living room, and bedroom areas. All of our master bedrooms have a walk-in closet and an attached bathroom. A washer and dryer is included where hookups are available, as a convenient laundry option. Most of the complexes have a wide range of personal services and exceptional amenities that gives our executive housing accommodations an atmosphere of luxury and convenience, as well as the comfort of feeling at home.
2) Do you provide temporary housing for other cities?
We are the city’s only locally owned and operated executive housing company dedicated solely to serving the Greater Cincinnati and Dayton area. This allows our company to dedicate all of our personnel to focus on taking care of our guest’s needs and providing the “attention to detail” that our guests demand and deserve. The Greater Cincinnati Relocation team isn’t distracted trying to match a guest’s unique needs/requests for another city while trying to also serve our Greater Cincinnati guests.
We have established a working relationship with corporate housing companies in the two cities located approximately one hour from Greater Cincinnati. Those cities are Lexington and Louisville. Lexington (please see Lexington Relocation for more information on our recommendations) is located 85 miles south of Cincinnati off of the I-75 freeway. Louisville (please see Louisville Relocation for more information on our recommendations) is located 75 miles south of Cincinnati off of the I-71 freeway. Both cities have a wide variety of “things to do” and make for a great weekend getaway.
3) What is included in your furnished apartments?
Our apartments come standard with a fully equipped kitchen meaning all appliances, pots, pans, housewares, and everything you need to prepare meals is included in your apartment. We also supply a washer and dryer, televisions, and apartment accessories in your unit (for more details see Apartment Furnishings). Apartment utilities such as electricity, water, standard cable, and a local residential phone line are included in your rate as well.
4) Who should I call regarding maintenance issues?
We have a Guest Services Coordinator located in our office dedicated to making sure each and every one of our guests is satisfied. Once we’ve been notified that a maintenance request needs to be addressed, the Guest Services Coordinator will call or fax the request into the community office staff. The maintenance department typically takes care of the request within a 24 hour period. Should they need more time, we notify our guest of the delay and the completion date. Usually this only occurs when a part needs to be ordered to fix the problem. The Guest Services Coordinator can be reached at 513-271-4900 during our normal office hours (Mon-Fri 8am-5pm). Should you have a maintenance issue that requires immediate attention when our office is closed, please call our emergency beeper at 513-736-2777.
5) Are pets welcome?
Most all of our communities are pet friendly. Breed/weight restrictions for dogs will apply depending on the community location. It should be noted that there is a $250 non-refundable pet fee for your animals should you elect to bring the pet with you. Provided the animal does not damage the apartment, no additional charges are incurred for the family pet. You are responsible for pet damages.
6) Can I upgrade or change my furniture package?
While our apartments are tastefully decorated and our guests are quite happy with their furnishings, we may get the occasional request for additional items or changes to the furniture. You may require a bedroom to be converted into an office or a family may need twin beds delivered to a specific bedroom. Taking our top priority of guest satisfaction into account, we will be happy to accommodate your request. Additional charges may be incurred for changes.
7) What are the payment options?
Payment options are flexible. All major credit cards are accepted (Visa, MasterCard, American Express and Discover). For major corporations, direct billing is available.
8) Is there a minimum stay?
Yes. There is a minimum stay of 30 days - subject to apartment availablility.
9) What taxes apply to the stay?
All stays over 30 days are non-taxable in a furnished apartment. Applicable sales and room taxes apply for all stays less than 30 days.
10) What are your check-in times?
Our standard arrival time is 4 pm. Should you need to arrive earlier please call our office (513-271-4900).
11) What is departure time?
Our standard time for departure is to vacate the furnished apartment by 11am. If you need a later departure time, please call our office (513-271-4900) to discuss your options. Usually, any departure time past 12pm may incur an additional charge.